Inspiring Confidence – Our COVID Commitment

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From the feedback we’ve received, it’s clear the uncertainty of the last few months is causing concern when planning your next school ski trip.

We’ve been working hard with our suppliers to minimise the physical and financial risks associated with booking a tour in the current climate.

One of our COVID Commitments is our Refund Guarantee - we understand how important it is to know that if you can't travel, the money you've paid will be returned*.

We know that this guarantee, as part of our full COVID Commitment, will provide the peace of mind you need to plan your next trip with confidence.

Here's our COVID Commitment in full:

Refund
Guarantee*

  • Offer available on all new bookings made after 01.09.2020
  • Refund available on coach-based tours only when cancelled due to Department of Education advising against residential trips, or FCO advise against all but essential travel to your destination at time of final balance payment
  • Flights and Flight based tours are not eligible for refund offer
  • Refund available on whole group cancellation only
  • Individual passenger cancellation remains subject to standard booking terms and conditions
  • Refund only applicable to monies received in line with payment schedule
  • inspireski reserve the right to withdraw this offer at any time

Price Freeze

  • Offer applicable to all new quotes made after 01.09.2020
  • Prices quoted from 01.09.2020 to 31.12.2020 will be frozen until 31.03.2021
  • Excludes Long Haul destinations
  • inspireski reserve the right to withdraw this offer at any time

Low Deposit

  • £50pp deposit on all new bookings made after 01.09.2020
  • Subsequent payments must be received in line with payment schedule
  • Full balance payment must be received at least 12 weeks prior to departure
  • inspireski reserve the right to withdraw this offer at any time

Free Ski
Hoodies

  • Offer available on all new bookings made after 01.09.2020
  • Free inspireski hoody for each full paying traveler only
  • Additional embellishment (school or club crest) or personalisation (initials) will be charged at our standard rate
  • inspireski reserve the right to withdraw this offer at any time

Full
Itineraries

  • A replacement itinerary element will be supplied if a ‘what’s included’ activity cannot take place due to social distancing or other COVID restrictions
  • A replacement does not apply to an ‘additional extra’ element
  • inspireski reserve the right to withdraw this offer at any time

Dedicated COVID Trained Ski Rep

  • Each of our dedicated in destination ski reps has received our resort specific COVID training covering each element of your trip including transportation, accommodation, ski hire, ski school and excursions
  • Your locally based tour rep will meet you on arrival in destination to accompany you throughout your trip and provide the most current information provided by the destination authority
  • If preferred, reps can also be requested to assist with UK ground transportation

Supplier COVID Assurance

  • We have been working hard with our suppliers to ensure that every element of your trip is as safe as possible
  • Our suppliers have been audited to ensure they are following the latest health and safety advice for their destination including hygiene, cleanliness, food preparation and service, social distancing precautions and face coverings where applicable

Excellent Customer Service

  • inspireski has the largest regional sales team and we are happy to meet face-to-face or virtually at any stage of the booking process. We can also provide an in person or online parents evening to answer any questions you or the parents may have
  • Our dedicated Account Managers specialise in specific destinations meaning they have extensive knowledge and experience to ensure your ski trip runs smoothly
  • Our teams are just a phone call away and have been available throughout the pandemic to answer questions and provide solutions

Financial Protection and Accreditations

We’re ATOL protected and ABTA members which mean that any money paid to inspireski is safe and we adhere to official codes of conduct to ensure our customers are treated fairly in regard to product quality and price.

We’re assured members of the School Travel Forum (SFT) and our Head of Operations sits on it’s committee. When you travel with us you can be secure in the knowledge that we understand the needs of the educational travel market and have effective Safety Management systems in place with a specific focus on traveling with young students. We will always offer fair terms and conditions, and the best financial security.

The LOtC Quality Badge is the only accreditation endorsed by the UK Government that covers all aspects of risk management (including infection control), and quality of education provided.

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