We understand how important it is to know that if you can’t travel for any of the COVID related reasons below, the money you’ve paid will be returned without fuss and as quickly as possible.

Our Refund Guarantee provides the peace of mind you need to plan your next trip with confidence.

• Offer applicable to all new bookings made between 01.09.2022 and 31.12.2022
• Added flexibility – an alternate destination or travel dates can also be offered if you wish to continue with travel
• Refund available on any trip when:
  • FCDO advise against all but essential travel for imminent travel dates
  • Destination country appears on RED list for imminent travel dates
  • In destination Quarantine of more than 24 hours is in place
  • UK Local Lockdown, covering your school or group’s location, prohibits overseas travel
• Refund available on whole group cancellation only
• Individual passenger cancellation remains subject to standard booking terms and conditions
• Refund only applicable to monies received in line with payment schedule
• No refund will be issued if quarantine is required on return to the UK
• inspireski reserve the right to withdraw this offer at any time

• Each of our dedicated in destination ski reps has received our resort specific COVID training covering each element of your trip including transportation, accommodation, ski hire, ski school and excursions
• Your locally based tour rep will meet you on arrival in destination to accompany you throughout your trip and provide the most current information provided by the destination authority
• If preferred, reps can also be requested to assist with UK ground transportation

• We have been working hard with our suppliers to ensure that every element of your trip is as safe as possible
• Our suppliers have been audited to ensure they are following the latest health and safety advice for their destination including hygiene, cleanliness, food preparation and service, social distancing precautions and face coverings where applicable

• inspireski has the largest regional sales team and we are happy to meet face-to-face or virtually at any stage of the booking process. We can also provide an in person or online parents evening to answer any questions you or the parents may have
• Using video calls to host parents evening presentations has been one of the few silver linings to the pandemic:
  • Everyone can clearly see the presentation – no more squinting at a projector screen from the back of the room
  • More questions – parents are more comfortable typing questions into the chat function than raising in front of the group
  • Missed a bit? No problems – all the video presentation can be recorded and a link shared post presentation to any late comers, or those who were unable to attend
• Our dedicated Account Managers specialise in specific destinations meaning they have extensive knowledge and experience to ensure your ski trip runs smoothly
• Our team are just a phone call away to answer questions and provide solutions, and have been  throughout the pandemic

We’re ATOL protected and ABTA members which mean that any money paid to inspireski is safe and we adhere to official codes of conduct to ensure our customers are treated fairly in regard to product quality and price.

We’re assured members of the School Travel Forum (STF). When you travel with us you can be secure in the knowledge that we understand the needs of the educational travel market and have effective Safety Management systems in place with a specific focus on traveling with young students. We will always offer fair terms and conditions, and the best financial security.

The LOtC Quality Badge is the only accreditation endorsed by the UK Government that covers all aspects of risk management (including infection control), and quality of education provided.